Policy guidance-driven: At the national level, strategies such as "Digital China", "Cyber Power" and "Big Data Development" have been continuously released, clearly requiring the acceleration of the construction of digital government and the improvement of government performance capabilities through digital means.

The need to upgrade governance capabilities: Traditional government management models have bottlenecks in addressing complex economic and social problems, improving the precision of public services, and optimizing the business environment. There is an urgent need to achieve process reengineering, data-driven approaches, and intelligent decision-making through information technology.

Rising public expectations: Businesses and the public have an increasing demand for government services that are accessible online, available across provinces, offer immediate response, and are personalized. They require the government to provide a convenient, transparent, and efficient service experience that is commensurate with the Internet era.